Hotel expert Anthony Melchiorri travels the country helping failing hotels turn over a new leaf. His years of experience in the hospitality industry help him to give management advice, oversee remodeling projects, and create lasting solutions so the properties can stay open, save their image, and attract new clientele.
"When hotels go wrong, Anthony Melchiorri's 'Hotel Impossible' puts things right."
"Anthony Melchiorri doesn't mess around when it comes to hotels. He's been all over the world and worked in the hotel industry for more than 20 years, and after all of that time, he knows how to spot what's wrong with a hotel from the second he walks in. He also knows how to put it right. And that's what he does in his new series for Travel Channel."
“Hotel Impossible is a great reminder of the importance of excellent customer service and how easy it is to obtain. Some of the areas that seem like "no-brainers" are the areas that are totally overlooked by the owners. It's fun to come up with a good solution before Anthony explains it to the property owners. “
"If you want a crash course on just how incredibly detail-oriented you must be to run a good hotel, just watch Hotel Impossible."
Anthony Melchiorri takes no prisoners when it comes to the hotel business. As the star of Travel Channel's new Hotel Impossible, he's equal parts interior designer, marketer, and no-nonsense business consultant for various establishments that are on their way to the hospitality morgue. Armed with a considerable and prestigious history as a noted hotelier - as well as an obviously deep well of ambition and vision for the future - he takes viewers along for the ride as he overhauls all aspects of a number of hotel horrors and invests the time to take them fromvacancy to va-va-voom.
"Melchiorri also speaks or, rather, lectures viewers, hotel owners and workers in a blunt "I've seen it all" style not unlike Donald Trump's. Although Melchiorri projects a certain head-shaven intensity, he never erupts into angry obscenity like Ramsay or struts with Trump's ridiculously pompous self-regard. He is, in short, a patient teacher and a good manager, someone who recognizes and nurtures talent and potential. You'll walk away from the show wishing you had a boss like him."
"Anthony Melchiorri isn't a TV personality doing a hotel show. He's a hotel guy doing a TV show. His resume and approach on camera make that clear from the first episode of Hotel Impossible."
"Travel Channel makes room for turnaround pro Anthony Melchiorri and Hotel Impossible."
"Think of Anthony Melchiorri as a capeless crusader for ailing hotels, swooping into troubled properties and conjuring cures."
“Melchiorri is a bulleted-headed New Yorker who definitely has the outspoken East Coast spirit in him, but... that's only a small part of who he is. He's definitely tough…, but then he really knows his stuff as a hotel fixer and long-time expert in the hospitality industry.”
“Anthony is very direct without being obnoxious and I have learned a lot about hotels, since I have no direct experience in the industry. Looking forward to many more destinations. Am planning on booking a room at one of the featured hotels”
“The host is a hoot! His expressions are priceless! A real professional, who sincerely appears to want to help without condescending and disrespecting those who seek his help. What a change from those other shows were people get suckered in and then are treated disrespectfully and - I am sure! - are prodded by producers and host to make asses of themselves for the sake of 'drama.'”
Join Anthony Melchiorri as he explores the most incredible hotels in the world, from the horrifyingly haunted to mountainous wonders you need to see to believe.
Amazing hotels, inns and B&B’s go head to head to prove to Anthony that their property has the best hospitality, amenities, accommodations and guest experience. Each episode, four exceptional hoteliers compete for $25,000 and the right to call their property the best in show.
FIVE STAR SECRETS
Join Anthony as he explores the world’s most famous hotels, and discovers what makes them truly exceptional. Passionate, expertly-trained staff members take Anthony behind the scenes, sharing their secrets and revealing the many ways these properties go the extra mile to give guests the experience of a lifetime.