A respected travel and hospitality expert, Anthony Melchiorri has been featured in various noteworthy publications worldwide. He has received overwhelmingly favorable reviews as the host of the Travel Channel’s top-rated ‘Hotel Impossible’ and as a business and hospitality consultant.
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Industry insiders share smart tips for snagging a better room – and some extra perks – at no additional cost.
“I would take a year-long, around-the-world cruise — but with a catch; I wouldn’t want to know the destinations”
Steve Adubato talks with Travel Channel’s “Hotel Impossible” host, Anthony Melchiorri, about the insider secrets you need to know the next time you travel.
“If there are wrinkles, debris, and if there is hair in the right spots, chances are you’re looking at unchanged sheets or at least have enough doubt about the cleanliness of the operation.”
“There is a reason that some of the most well-traveled people I’ve met in the world tell me their favorite destination is Rome.”
“It was incredible to me that Park University made classes available for service members right there on the base. For me, it was invaluable. When I left the military, I had my degree and was able to get going on my career.”
“There are businesses that can be absentee-operated such as a Laundromat or a car wash. Hotels simply aren’t built that way and hoteliers have to overcome certain key obstacles if they want to deliver on a superior guest experience.”
“I still don’t understand why five-star hotels charge you for Internet, when that’s the biggest complaint corporate travelers have in the industry. I demand free Internet or I won’t go back.”
“It’s about service. A three-star bellman should do a five-star job every time.”
“The passion comes from making people’s dreams come true… the great wine, the dinner, the big chocolate cake, the really nice room… We try to connect. Being able to deliver—that is really something fun.”
“Millennials want value. They don’t want to spend as much money and they want experience. They want cool bars and cool lobbies, but don’t want to pay for services they don’t use.”
“If you’re asking me ‘should it be a federal requirement that [hotel] safety standards are at the highest level…at New York standards or higher’—100 percent… The reason that I do my show is for that reason.”
“[The Algonquin] was the epicenter of New York culture, the conversation piece of America. It’s not only come back, it’s now one of the leading hotels in New York.”
“It’s not about having or not having codes violations…it’s about fixing code violations. It’s about fixing that one pipe that was in the bathroom of 2007…to rip out that ceiling…to fix the mold problem…to fix the pipe right and to be on top of it…and to pay people well to do that job.”
“What does Melchiorri want most from a hotel he stays in? ‘Five-star service that’s also friendly and not stuffy.’”
“Best travel tip: ‘Stay in your lane.” What I mean by that is don’t get caught up in delays; don’t let rude people influence your travel; don’t worry about someone eating next to you. Instead, enjoy the fact that you are able to travel, appreciate being alive and don’t let the hassles of travel get in your lane.’”
“Hotels that experience a turnaround can’t rest on their laurels or they will slide back to the challenges of the past. I believe that the owners and teams at these properties don’t want to do that. They are hungry now to become the best they can be.”
Travel Channel’s “Hotel Impossible,” in which struggling hotels receive extensive makeovers courtesy of veteran hotel operator Anthony Melchiorri, has consistently ranked among the network’s top five shows.
“Travel is about spirit, and Cedar City embodies that spirit of travel.”
“Time is running out – you only have 4 days – and there are things you don’t know. You have to deal with those issues in order to save the hotel.”
“Green may not be the first thing you think about when booking a hotel…”
“Traveling in your twenties is essential, you’re the freest you’ll ever be.”
“Go online to third party websites and look at the terrible comments first but you have to pay attention to the details surrounding them such as…”
“Every situation is unique and there is always a people problem, but there is also always a people solution…”